Platte Valley Medical Clinic has recently been made aware that one of our patients received a phone solicitation from a scammer claiming to be from our office. The caller even appeared to have our phone number. This practice is called spoofing.
The caller asked for information so they could “provide a new Medicare card.” They requested personal information such as the recipient’s social security number and spouse’s name.
Thankfully the recipient realized the scam and alerted their insurance company and our office. Sadly, there are a large number of phone scams happening every day and scammers are getting harder and harder to identify.
Platte Valley Medical Clinic will never ask for personal information such as a social security number over the phone.
Here are some helpful tips from the FTC about phone scams. And here are some additional tips from the FCC about COVID-19 related phone scams:
- Do not respond to calls or texts from unknown numbers, or any others that appear suspicious.
- Never share your personal or financial information via email, text messages, or over the phone.
- Be cautious if you’re being pressured to share any information or make a payment immediately.
- Scammers often spoof phone numbers to trick you into answering or responding. Remember that government agencies will never call you to ask for personal information or money.
- Do not click any links in a text message. If a friend sends you a text with a suspicious link that seems out of character, call them to make sure they weren’t hacked.
- Always check on a charity (for example, by calling or looking at its actual website) before donating. (Learn more about charity scams.)
If you think you’ve been a victim of a coronavirus scam, contact law enforcement immediately.